Terms and conditions

We endeavour to ensure that the information provided about the property is correct. However the information may have changed by the time you book so please ensure you check all details of your chosen property. We do not accept any responsibility for any inaccurate, misleading or incomplete information about the property.

Dogs may be brought by prior arrangement only, at an additional cost of £25 per dog per week. Dogs are only accepted on the strict understanding that they are kept under control, exercised off the premises and are not permitted in the bedrooms or on the furniture, nor should they be left in the property unsupervised. Any damage caused will be charged. Please bring your dog’s ed. Sorry no cats allowed. An additional cleaning charge of £100 will be levied if these terms are not respected.

Duvets, bed linen & towels are provided.

Breakages, loss or damage must be reported and paid for before departure. If damages occur and are not reported the person who made the booking is totally responsible for any costs incurred.

All Tenancies begin at 3.30pm on the first date of the booking and end at 10.00am on checkout day.

Every endeavour is made to see that the cottage is clean for your arrival and it is requested that it is left clean and tidy on your departure.

Available dates are offered subject to still being available on receipt of deposit. Deposit of 25% to be sent as confirmation of booking and payment is taken to signify agreement of terms.

If you book less than eight weeks before you arrive full payment is required at the time of booking.

Payment can be made by bank transfer,  cheque or debit or credit card using PayPal. Cheques should be made payable to Stuart Cousins and sent to:

Flushing Holiday Cottages, Woodside, Bracken Lane, Storrington, West Sussex, RH20 3HS.

If payment is made by bank transfer the account details are as follows:

Ac No: 00177365

Sort Code: 11-15-35

IBAN GB36 HLFX 1115 3500 1773 65

BIC: BOFSGB2S

Please use your booking number as the reference when you make the transfer.

Balance of rental is due eight weeks before arrival – ten weeks from overseas. Late payment could result in your holiday being re-booked.

Cancellations will only be accepted in writing. We will endeavour to re-let the property for the period concerned but the condition of booking is that full rental must be paid if not re-let. If such re-letting can be arranged, the Balance, if already paid, will be refunded less a charge for any additional expenses. The deposit will not be refunded.

We do not expect to make any changes to your booking. Occasionally changes do occur during and after bookings have been confirmed. In this event confirmed bookings may have to be cancelled due to circumstances out of our control. We will endeavour to provide alternative accommodation if available. If this is not possible a full refund will be made.

It is in your own interest to take out Holiday Insurance.

Total Number in the Party. In no circumstances may the number of people stipulated in the property description be exceeded and only those listed at the time of booking may occupy the property. A cot may only be occupied by a child aged 24 months or less. We reserve the right to terminate the hire without notice and without refund for a breach of these conditions. A child over 24 months counts as a person. There is no charge for infants under 24 months occupying a cot.

Complaints. Any difficulties with the property during your stay must be reported to Stuart Cousins on +44 (0) 7810 378267. This is the quickest way of resolving any problems that might occur.

Force Majeure. Compensation payments will not be considered where we cannot fulfil our obligations due to circumstances beyond our control. This would mean any event we cannot forsee.